Please read these terms & conditions carefully before using this website.
Propernetics (propernetics.com or app.propernetics.com) is brought to you by Properly Technologies Ltd (Properly Technologies, or we, our, us). We are a private limited company and registered in England and Wales under company number 15272301 and our registered office address is 70-72 The Havens, Ipswich, IP3 9BF.
This terms of use (together with any documents referred to in it) tells you the terms of use on which you may make use of our website, either during a limited free trial or as a registered member. Use of our website means registering to use our website, or accessing information through a web browser at our website, or downloading data from our website.Please read these terms of use carefully before you start to use our website, as these will apply to your use of our website. By using our website, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our website.
These terms of use refer to the following additional terms, which also apply to your use of our website:
We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.
We may update our website from time to time, and may change the functionality or content at any time. The data provided through the website is derived from multiple third-party sources and we give no warranties that the data is up to date nor are we under any obligation to update it. We do not guarantee that our website, or any content on it, will be free from errors or omissions.
You must be 18 years of age, or the age of majority in your province, territory or country, to subscribe to Propernetics. Minors may only use the service under the supervision of an adult.You agree not to: circumvent, remove, alter, deactivate, degrade or thwart any of the content protections in place on the Propernetics website; use any robot, spider, scraper or other automated means or software to access or harvest information from the Propernetics website; decompile, reverse engineer or disassemble any software or other products or processes accessible through on the Propernetics website; insert any code or product or manipulate the content of on the Propernetics website in any way; or use any data mining, data gathering or extraction method.We may terminate or restrict your use of our service without refund if you violate these terms of use or are engaged in illegal or fraudulent use of the service.
Our website is made available on a monthly subscription basis. While we will endeavour to maintain a high degree of availability, we do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of our website without notice. We will not be liable to you if for any reason our website is unavailable at any time or for any period.You are responsible for making all arrangements necessary for you to have access to our website. You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
If you are offered and choose to sign up to a free trial subscription on our website, you must enter your credit or debit card details. These will be held securely by our payment partner, Stripe.If you do not cancel your trial before the end of the trial period, a paid subscription will automatically start on the price plan you selected to trial.Free trials are strictly limited to one per person. Once you have used your Propernetics free trial, you must pay for a subscription if you would like to use Propernetics further. No person may set up multiple trials using different email addresses.
Your subscription will renew automatically each month, in the absence of action by you. Each successful payment will extend your subscription by exactly one calendar month. Different renewal periods may be offered and agreed with individual customers.If you are on a rolling monthly subscription, then there is no commitment period and you can cancel your subscription at any time in your account area, or by notifying us by email (support@propernetics.com) at least 3 working days before your subscription renews.If our attempt to charge your card fails because your card is declined, your account may be suspended immediately and we will notify you by email. We will try several times over the following days to charge your card for the payment that is due, before ceasing to attempt charges. It is your responsibility to maintain up to date payment method in your account settings to ensure payments are made on time.You must ensure that your account email address is up to date and accessible by you so that we have a way to contact you about important changes to your subscription. If the email address that we should contact you with important updates needs to be changed, you must change it and keep it up to date in your account area.We reserve the right to make changes to the price that you pay every month by notifying you by email sent to your account email address at least 60 days in advance of any price changes. If you do not agree to the price changes, you must cancel your subscription which will mean that it will not renew.
Propernetics accounts are designed to be used only by a single individual. Account sharing is strictly prohibited unless agreed otherwise on an individual case by case basis. If you have a use case where you need to share data with other people, for example colleagues or partners, please contact us by email and we will be happy to provide a solution for you (support@propernetics.com).
Accessing your account on Propernetics is done so by using your email address. Every time you log in, a code is sent to your email address to verify that you have access to it. Therefore you must take reasonable measures to ensure that access to your email account and inbox that you use to register for Propernetics is secure and not disclosed to any third party. We have the right to disable any account at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If you suspect that your email account has been compromised, you must prompty notify us (support@propernetics.com).
We guarantee to refund full payment for your membership if you request it within 14 days of starting your membership. This applies only to when starting a new membership, not when changing package, upgrading, downgrading, or restarting your membership after having previously cancelled.We may at our discretion refund charges up to 30 days after they are made if you can demonstrate exceptional reasons why we should do so.When cancelling or downgrading your membership, changes will take effect from when your membership next renews. For example, if you pay monthly and your membership started on the 5th August and you downgrade on the 16th August, you will still have access to that membership until the 5th September when the downgrade will take effect.
The content, data and all other material published on our website are variously the intellectual property of us and/or our data suppliers, and are protected by copyright laws and treaties around the world. All such rights are reserved.Notwithstanding the paragraph above, if you are a paying subscriber of Propernetics you may use screenshots, extracts, .pdf or spreadsheet downloads from our website for suitable commercial and non-commerical purposes.In the case of screenshots, extracts or .pdf downloads these must not be modified you must acknowledge the source of the data. Spreadsheet downloads may be modified for suitable commercial and non-commercial purposes, but you must acknowledge the source of the data.
The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up-to-date.
Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our website or any content on it, whether express or implied.We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
We will not be liable for:
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any content on it, or on any website linked to it.
We do not guarantee that our website will be free from bugs or viruses. You are responsible for configuring your hardware and software in order to access our website. You should use your own virus protection software.
You must not misuse our website or API by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack.
You may link to our website provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Our website must not be framed on any other website unless the Propernetics branding is clearly visible. We reserve the right to withdraw linking permission without notice. If you wish to make any use of content on our website other than that set out above, please contact us.
Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those websites or resources. We assume no responsibility for the content of websites linked on our website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
In this section “Data Protection Law” means; (i) the GDPR and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK, unless and until such time as the GDPR is no longer directly applicable in the UK; and then (ii) any successor legislation to the GDPR or the Data Protection Act 1998; “GDPR” means the General Data Protection Regulation ((EU) 2016/679); and the terms “Personal Data; Process; Processing; Data Controller; Data Processor and Data Subject; Subprocessor” have the meanings ascribed to those definitions in Data Protection Law.All information that we hold about you will be held and processed by us strictly in accordance with Data Protection Law. If any breach of data protection occurs, we will act in accordance with Data Protection Law.If you are a company or other organisation (such as an academic institution or limited liability partnership) where we are processing Personal Data belonging to you (“Your Personal Data”), we will be a Data Processor of Your Personal Data. If you are an individual or you are instructing us in your personal capacity (such as a sole trader or partnership), where we are processing Personal Data belonging to you (“Your Personal Data”), we will be a Data Controller of Your Personal Data.You understand that we will use Your Personal Data to provide you with use of our website and will process Your Personal Data in accordance with our Privacy Policy.Please ensure that before you transfer any Personal Data to us, you have the necessary authority and consent to enable such Personal Data to be lawfully transferred to us.When processing Your Personal Data in order to provide services to you, we shall:
You consent to us appointing third party suppliers as processors of Your Personal Data (sub-processors). Sub-processors include consultants who we may engage to provide services to us or to you on our behalf. We will enter into with any sub-processors, a written agreement incorporating terms which are substantially similar to those set out in this data protection terms. We are liable to you for all acts or omissions of any sub-processors appointed by us pursuant to these data protection terms. We will advise you of any security breach or loss which affects Your Personal Data as soon as possible after becoming aware of the breach or loss, and shall provide you with reasonable assistance and co-operation to minimise and manage the impact of such security breach or loss on you.We will provide you with reasonable assistance to deal with any Data Subject access requests relating to Your Personal Data. Individuals, under the Data Protection Law, have the right to obtain information from us, including a description of the Personal Data that we hold about them. To make a Data Protection Act request or to ask any questions about data protection and privacy, please read the Privacy Policy on our website.
Please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have exclusive jurisdiction.